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Everyone in your organization holds one of three roles:
  • Owner — full control of the organization, including billing.
  • Admin — can invite members, change settings, and edit any project.
  • Member — can build agents, run Automations, and ask questions.
Manage members from Settings → Organization → Members. Bulk invites are supported. Two rules protect the organization: only an Owner can change another Owner or Admin, and an organization always keeps at least one Owner (transfer ownership before removing the last one).

Workspace roles

A member’s organization role carries into every workspace. To give someone a different role in one workspace, change it in Settings → Workspace → Members. Workspace roles are Owner, Admin, Member, and Viewer — a Viewer can read but not change the workspace.

Teams and app access

Admins can group members into Teams (Settings → Organization → Teams) and decide which custom apps each team can open from Settings → Organization → App access. Frontline workers who sign in on shared store tablets are managed separately — see Crew & kiosks. For the full picture — including partner roles, where one organization manages another — see Permissions.